Independent Aged Care Navigation and Support
The aged care journey can be exhausting for families, particularly when trying to understand assessments, applications, funding pathways, provider options and the next steps.
We provide practical support at every stage of the aged care journey.
- Starting Your Aged Care Journey
Not sure where to start?
Every aged care journey is different. Whether you are exploring Support at Home services, considering residential aged care or responding to changing circumstances, understanding the available options can be challenging.
Wise Directions does more than provide information. We help families navigate My Aged Care, understand assessments, complete applications and paperwork, compare providers and residential aged care options, and work through the practical steps involved in accessing support.
We help families save time, reduce unnecessary delays and move forward with confidence during what can often be a complex and emotional process.
- Support At Home Help
Get the right support in place at home.
• Navigate My Aged Care and understand available support options
• Prepare for aged care assessments and understand assessment outcomes
• Assistance with Support at Home, CHSP, Assistive Technology and Home Modifications pathways
• Help gather information and documentation required for applications
• Liaise with assessors and service providers where appropriate
• Research and compare available provider options
• Identify suitable providers based on individual needs, preferences and circumstances
• Explain funding levels, service inclusions and provider differences
• Assistance with paperwork and administrative requirements
• Support families through the provider selection and onboarding process
• Save time navigating the aged care system
Outcome: Families have the information, support and practical assistance needed to access suitable aged care services and make informed decisions with confidence.
Price: $500
- Residential Care Placement
Finding the right aged care home without the stress.
• Personal consultation and care needs review
• Research suitable residential aged care homes
• Gather and compare information from providers and other sources
• Review vacancies and availability where appropriate
• Compare accommodation options, services and costs
• Develop a shortlist based on individual needs, preferences and circumstances
• Assist with residential aged care applications and admissions paperwork
• Arrange and coordinate facility visits and tours
• Optional support with facility comparisons and site visit checklists
• Liaise with families and aged care homes throughout the process
• Support families as they navigate the transition into care
• Help reduce the time, stress and administration involved in researching aged care options
Outcome: Families have a clear understanding of the available options, associated costs and next steps required to progress towards residential aged care.
Price: $1000
- Ongoing Care Coordination
Ongoing support through periods of change.
• Regular contact with clients and family members
• Ongoing liaison with Support at Home providers where appropriate
• Coordination of care changes as needs evolve
• Support during the transition into residential aged care
• Follow-up after admission or service commencement
• Advocacy on behalf of clients and families when concerns arise
• Guidance through unexpected challenges and changing circumstances
• Additional support during key transition periods
Outcome: Families receive practical assistance and an experienced point of contact during periods of change and transition.
Price: $1500